23/6-14 Wells Rd, Oakleigh VIC 3166, Melbourne

Frequently Asked Questions

Please read our FAQ before sending us a message.

HOW MUCH IS DELIVERY?

We offer Australia wide delivery for all products in the Gioia Casa range. All items are usually dispatched within 48 hours of payment. We use Australia Post for shipping and we offer a $9.99 flat rate for shipping within Australia. Purchases of $100 or over will be shipped free of charge within Australia.

HOW LONG WILL DELIVERY TAKE AFTER DISPATCH?

Your parcel will be sent with a tracking number that will be emailed to you when your order has left us.

Post will usually arrive within:
4 – 7 business days (VIC and NSW)
7 – 9 business days (TAS, SA and QLD)
9 – 12 business days (WA and NT)

Please note: If there is no one available to receive the parcel Australia Post will leave a card with pick up information. The parcel can then be picked up at the local post office during their normal opening hours.

DOES YOUR POSTAGE FEE INCLUDE INSURANCE?

Yes, freight costs include full insurance.

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